Whose side are you on?

A recent spam message offered me the opportunity to get “10–15 appointments every week” for my business, as if more meetings is the secret to success. These cold emails, messages, or calls are unwelcome because they’re not interested in me.

Nov 8, 2021

Flailing for attention

The job of a marketer is not to make marketing assets, or to implement tactics. Or to just get attention. The job is to get customers. Nobody cares about our ads, our social media posts, our videos, or even our newsletters. They care about their own problems, their own lives, their own jobs.

Nov 1, 2021

Average is deadly

“Because George believed he was supposed to find a solution, he did.” Whether we believe it or not, our beliefs affect our actions and our abilities.

Sep 28, 2021

How to not fit in

The hardest part about creating a marketing position that’s right for your ideal customers is that it’s necessarily wrong for your non-ideal customers.

Sep 13, 2021

It’s a slip and not a fall

At the age of 49, only a few years before being elevated to the presidency, Abraham Lincoln considered himself a flat failure. And on that evening in 1858, after watching the election results come in at the telegraph office, he walked home defeated.

Sep 7, 2021

Joy

There’s a tendency for consultants, especially new ones, to take themselves pretty seriously. I certainly did. Knowing, as Benjamin Franklin once said, that “grave men are taken ... as wise men,” I fell into the trap of trying to be overly serious in my conversations, marketing, and day-to-day work.

Aug 30, 2021

How do you suppose customers choose?

A large part of my day-to-day work is applying marketing strategy to help people make a successful transition into consulting. And some of the most common struggles I help them work through are variations on, “My industry is so price-sensitive.”

Aug 16, 2021