Daily Lab: “What” has been replaced
Are you in the business of what, or why?
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Daily Lab: The illusion of transparency
Nobody knows you’re nervous
Daily Lab: The only way to know if it works
Is to try.
Daily Lab: The costs we don’t count
Every sale has a cost
Daily Lab: The sign that you need to change
Pay attention to the edges of your industry
Daily Lab: Focus means saying no
So your customers know what to say yes to.
Daily Lab: Don’t buy an AI (or an airline)
Great invention, terrible business.